Donato Salons & Spa

DO NOT WASTE YOUR MONEY AT DONATO. OVER PRICED, CANT GET A JOB DONE RIGHT AND UNWILLING TO OFFER THE SIMPLEST SOLUTION. I was at your Square One location Monday afternoon and asked for Ombre colour as well as a cut and style. I had a good experience however, I am not completely satisfied with the results as I wanted the ends to be a lot lighter then the middle to give it that fading effect. I went back today to ask for the ends to be lighter and the girl turned me away. She told me I should wait a month. I left unhappy as I spent over $300 and didn’t achieve the look I wanted. I called the salon when I got home to ask a manager Scott, if there was another route we could take, he insisted on sending me back to the same girl whom had already told me that she could NOT do it. It took a lot of courage to go back in there today and ask for my hair to get fixed as I hate to complain and but I know what my hair is cable of (strength and colour wise). I don’t expect that lightening the ends would leave it as heal