Mirage Pool Services

I’ve been using them to open and close my pools the past few years, it’s been mostly hiccup free this year I requested a sand filter cleaning and a partial opening. 20 minutes in one of the staff comes and tells me he needs to suck off some of the water to speed things up and that my sand filter cleaning he cannot do because it was booked as a cartridge and not sand. Then he just stands there. Finally I ask him so how much is this going to cost me and he says talk to head office. I call head office, I explained i did the exact same Ive done every other year and there was never an issue, he started talking about photos and comparing them to past years and that he feels a full opening charge is warranted. They opened up every valve, my solar, heater and all the bypass valves. I started to lose water and found out they opened the solar (thanks for the communication) normally they don’t do this and I have a leak in one of the tubes and now a leak at the pump