Complete Lock & Door Service

Tim, the owner operator of this company, has been the most unprofessional tradesperson I’ve worked with. When he arrived to change the locks on 3 doors at my business, things seemed fine, and he even complemented me on how easy I was to work with. He cited he was missing some parts, and would have to return to finish the job another day. In the weeks that followed, Tim failed to show up for 4 scheduled appointments to finish the job. When I commented via text that he had missed 4 appointments, he showed up at my business and berated me infront of my customers. It ended up taking 4 visits (he was late on all four visits) to change 3 locks and 3 door closures. + the four visits he scheduled and didn’t show up. After one month, one of the door closures ended up pulling my door frame apart. Since he said his work was guaranteed, I called to schedule a repair. He did not show up for the appointment.